London Centre for SME Development
Facilitating Business Growth and Connections

Privacy Policy

Our Privacy Policy

 

How does London Centre for SME Development collect personal data?

How and why we use your data

London Centre for SME Development is a joint venture from North London Chamber of Commerce and Enterprise (NLCEE) and Middlesex University. The aim is to facilitate opportunities for SME’s in London to connect, network, share knowledge and grow. We do this through a series of events, meetings, workshops and thought leadership sessions. To enable us to do this we need the ability to contact you through various channels such as email and event invitations. We hold a database which holds basic information about you and your business, such as address and contact details. This list is managed jointly and separately by NLCEE and Middlesex University.

London Centre for SME Development collects personal information from you both directly and indirectly.

Occasions when information is collected directly include:

  • Requesting our benefits and services by email, or filling out a sign-up form, either online or on paper

  • Registering and attending an event

We collect information indirectly:

  • We might also store information from social media relating to your professional position, depending on your settings; or publicly available information found in places such as Companies House


Sharing your data

We will only ever share your data with third parties for the following reasons, or reasons specified to you elsewhere in this privacy notice.

  • If you sign up online your details will be registered with Squarespace, our third party newsletter provider

  • If we undertake data cleansing activities to maintain the integrity of the data we hold


Your rights

Under the GDPR you have the following rights:

  • to obtain access to, and copies of, the personal data that we hold about you

  • to require that we cease processing your personal data if the processing is causing you damage or distress

  • to require us not to send you marketing communications

  • to require us to correct the personal data we hold about you if it is incorrect

  • to require us to erase your personal data

  • to require us to restrict our data processing activities (and, where our processing is based on your consent, you may withdraw that consent, without affecting the lawfulness of our processing based on consent before its withdrawal)

  • to receive from us the personal data we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller

  • to object, on grounds relating to your particular situation, to any of our particular processing activities where you feel this has a disproportionate impact on your rights.

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.


You also have the right to complain to the UK Regulator the Information Commissioner’s Office (ICO) if you believe you request has not been dealt with properly or you have a complaint to raise against the University for any other data protection related issue. A complaint can be raised via the ICO’s website.

You also have the right to withdraw consent from the processing of your personal data by the University at any time, if your consent was sought initially to use your personal data.

How long is your data held?

We will keep basic details, contact details, records of your communication preferences, event attendance and a record of any interaction you have had with London Centre for SME Development indefinitely.

We will undertake data cleansing on a periodic basis, in an attempt to ensure that the data we do hold about you is up to date.

Right to rectify or to stop processing

If you believe London Centre for SME Development holds information about you that is factually incorrect, or you would like to request that we stop processing your data please email us info@nlcce.co.uk and we will update your records accordingly, or if you have any other concerns, please contact business@mdx.ac.uk

View the North London Chamber of Commerce and Enterprise Privacy Policy here